Terms of Use — Wivo

Last updated: 29 July 2026

These Terms of Use (the "Terms") form a binding agreement between you and Mohamed Helmi Saddem ("Wivo", "we", "us"), developer and operator of the Wivo application for iPhone, iPad and Mac (the "App"). By downloading, installing or using the App, you accept these Terms. If you do not accept them, do not use the App.

1. What Wivo is — and what it is not

Wivo is a media player. It plays media streams and playlists that you supply, from sources you already have access to.

• We do not provide, host, index, resell, bundle, recommend or otherwise supply any channel, film, series, playlist, subscription or stream of any kind.
• We have no relationship with, and no control over, the providers whose streams you choose to load into the App.
• The App ships with no preloaded content and contains no built-in directory or search facility for finding third-party streams.
• Any content you access through the App comes from your own provider and is governed by your agreement with that provider, not by these Terms.

You are solely responsible for the sources you use and for ensuring that you hold the necessary rights and authorisations to access them under the laws of your country. Using the App with unauthorised or infringing sources is a breach of these Terms.

2. Eligibility

You must be at least 13 years old, or the minimum age of digital consent in your country if higher, and legally able to enter into this agreement.

3. Accounts

Some features require an account created with an email address and a password. You are responsible for keeping your credentials confidential and for all activity under your account. You may delete your account, and the data associated with it, at any time from within the App; deletion is permanent. See our Privacy Policy for details on what we store and where.

4. Wivo Premium subscriptions

• The App offers optional auto-renewable subscriptions (monthly and yearly) unlocking Premium features. The exact title, duration and price applicable to you are shown in the App before purchase, in your local currency.
• Payment is charged to your Apple Account at confirmation of purchase.
• The subscription renews automatically unless it is cancelled at least 24 hours before the end of the current period. Your account is charged for renewal within the 24 hours preceding the end of the current period.
• You can manage or cancel your subscription at any time in Settings → your name → Subscriptions on your Apple device. Deleting the App does not cancel a subscription.
• Purchases are processed by Apple. Refunds are handled by Apple according to its own policies; we cannot issue refunds for App Store transactions.
• A subscription grants a personal, non-exclusive right to use Premium features. It never grants access to any media content.

5. Licence and acceptable use

We grant you a personal, non-transferable, non-exclusive licence to use the App on Apple devices that you own or control, as permitted by the App Store Terms of Service. You agree not to:

• use the App for any unlawful purpose, or to access content you are not authorised to access;
• copy, modify, reverse-engineer, decompile or create derivative works of the App, except where such restriction is prohibited by applicable law;
• resell, rent, sublicense or redistribute the App or your account;
• attempt to disrupt, overload or gain unauthorised access to our servers or to other users’ data;
• circumvent any technical protection measure, of ours or of a third party.

6. Availability

We may update, change or discontinue features of the App at any time. Playback quality and availability depend on your device, your network and above all on the third-party source you use; we make no commitment as to the availability, quality or continuity of any stream.

7. Intellectual property

The App, its name, its interface and its source code remain our property or that of our licensors. Third-party components are used under their respective licences. Metadata and artwork displayed for identification purposes remain the property of their respective owners.

8. Termination

You may stop using the App and delete your account at any time. We may suspend or terminate your access, without refund, if you materially breach these Terms — in particular sections 1 and 5.

9. Disclaimer of warranties

To the maximum extent permitted by law, the App is provided "as is" and "as available", without warranty of any kind, express or implied, including fitness for a particular purpose. Nothing in this section limits any statutory guarantee that cannot be excluded under the law of your country of residence, including consumer rights under French and EU law.

10. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect or consequential damages, loss of data, or any harm arising from content obtained through third-party sources. Our aggregate liability is limited to the amount you paid for the App and its subscriptions over the twelve months preceding the event giving rise to the claim.

11. Apple

Apple is not a party to these Terms and has no responsibility for the App. Apple has no obligation to provide maintenance or support for the App. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, which may refund the purchase price; Apple has no other warranty obligation. Any claim relating to the App is our responsibility, not Apple’s. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You represent that you are not located in a country subject to a U.S. Government embargo, and that you are not listed on any U.S. Government list of prohibited or restricted parties.

12. Changes to these Terms

We may update these Terms; the "Last updated" date will change accordingly. Material changes will be notified in-app or by email. Continuing to use the App after a change means you accept the revised Terms.

13. Governing law

These Terms are governed by French law, without prejudice to the mandatory consumer-protection rules of your country of residence. Disputes fall under the jurisdiction of the competent French courts, subject to the same reservation.

14. Contact

Wivo — [email protected]